CounterProof
DefendIT: Delivery Defense System
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No More Missing Item Claims

Verify Every Order. Defend Every Delivery.

CounterProof records packing in real-time with timestamps, and order tagging — so you’re protected when refund disputes happen.

Book a demo See how it works
✅ Backend dashboard
✅ Oraganised recordings
✅ Genrated responses
✅ Saving you money
CounterProof
REC
Replace with your screenshot / illustration
Record Drinks
Record Food
Handover Time Stamped
Proof
Date/time & Order number
Speed
Busy kitchen friendly
Sync
Cloud evidence

Built for real restaurant pressure

Everything is designed around speed, reliability, and evidence quality.

Record
One-tap recording for drinks, food, and handover states.
Timestamp
Timestamp + order ID displayed on recordings so the evidence is dispute-ready.
Upload
Automatic upload and order-folder structure for fast retrieval.
History
Search and play back footage in seconds.
Multi-store
Store-based setup (perfect for scaling).
Privacy
Control retention, access, and sharing.

How it works

Simple flow. Reliable outcomes.

1
Orders Displayed
Orders are automatically displayed in the app in real time as they come in
2
Recording
Tap record before packing
3
Auto upload
Evidence stored safely
4
Win disputes
Instant proof, ready to copy and send

Who it’s for

Anyone who loses money to refund disputes.

Independent restaurants
Protect every order without slowing down.
Multi-store brands
Standardize proof across all locations.
Delivery-heavy kitchens
Evidence at scale, stress-free.
Ops managers
Visibility, compliance, and dispute savings.

Book a demo

Tell us your store name and contact details — we’ll show you CounterProof live and discuss setup.

  • ✅ Built for busy restaurants
  • ✅ Order evidence stored in the cloud
  • ✅ Designed to reduce false refund losses

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Book a demo